Complaints Procedures
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We are committed to providing services of the highest standards. If you feel we haven’t lived up to your expectation in any way, we would like to know so that we can put things right. You may voice your concerns and how we could resolve the matter by contacting Head of Compliance using the contact details below.
AlbionVC LLP
1 Benjamin Street
London EC1M 5QL
Telephone: +44 (0)20 7601 1850
Email: regulatory@albion.vc
We will carry out a thorough investigation of your complaint and respond as quickly as possible. Some complaints may take longer to resolve but we will keep you regularly informed of our progress.
Investors should be aware that the nature of AlbionVC’s regulatory activities means that the Financial Ombudsman Service has no jurisdiction over any complaints about AlbionVC or the funds it manages.
